Privacy Policy

Privacy Policy

Last updated: August 2026

At Hypebasket ("we", "our", "us"), accessible from hypebasket.co.uk, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data when you shop with us.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name, email address, phone number, and shipping/billing address
  • Order details and payment information (processed securely via our payment provider — we do not store card details)
  • Browsing behaviour, IP address, device/browser type, and cookies
  • Any information you provide when contacting our customer support

2. How We Use Your Information

  • To process and fulfil your orders, including shipping from our suppliers
  • To communicate with you about your order status, shipping updates, and support requests
  • To improve our website, products, and customer experience
  • To send promotional emails or offers (only if you have opted in, and you can unsubscribe anytime)
  • To prevent fraud and ensure the security of our store

3. Sharing Your Information

As a dropshipping business, we work with third-party suppliers and fulfilment partners to deliver your order directly to you. We may share necessary order details (such as name, address, and product details) with these partners solely for order fulfilment purposes. We also use trusted third-party services for:

  • Payment processing (e.g. Shopify Payments, PayPal, Stripe)
  • Website hosting and analytics (e.g. Shopify, Google Analytics)
  • Email marketing (if you subscribe)

We never sell your personal data to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You can disable cookies through your browser settings, though some features of the site may not work as intended.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been misused

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: